🚚 Shipping and Delivery Policy

Effective Date: [ 06-04-2025 ]
Last Updated: [ 06-04-2025 ]

At Digital Neer, we offer instant digital delivery — meaning no physical product will be shipped. This Shipping and Delivery Policy explains how and when you will receive your digital purchases.


1. Digital Product Delivery Only

All items sold on digitalneer.com are digital products — such as:

  • eBooks

  • Templates

  • PDFs

  • Graphics

  • Business tools or other downloadable files

There is no shipping of physical goods.


2. Delivery Timeframe

Once your payment is successfully processed:

  • You will receive an email containing your download link or access credentials within 0 – 15 minutes

  • In rare cases, it may take up to 1 hour due to server load or payment verification

If you do not receive your file within 1 hour, please:

  • Check your spam or junk folder

  • Verify that your email address was entered correctly

  • Contact our support team at contact@digitalneer.com


3. Method of Delivery

Our digital products are typically delivered through:

  • Direct email (with file or access link)

  • Account dashboard (if you created one during checkout)

  • External platforms (e.g., Google Drive, Dropbox, or Canva) when necessary

Please ensure you have a stable internet connection to download the files.


4. Incorrect Email Address

If you mistakenly entered the wrong email address:

  • Contact us immediately at support@digitalneer.com with proof of purchase

  • We’ll manually resend the file to the correct email

We are not responsible for failed deliveries due to incorrect information at checkout.


5. Download Issues

If you experience any problems downloading or opening your product:

  • Try a different browser or device

  • Make sure you have the required software (e.g., PDF reader, Canva, MS Office)

  • Contact us and we’ll help resolve it


6. No Shipping Charges

Since our products are delivered digitally, there are no shipping fees involved — ever.


7. Contact for Delivery Support

If you have any delivery-related questions or haven’t received your product within the expected time, please reach out:

📧 Email: support@digitalneer.com
🌐 Website: https://digitalneer.com

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